Claims Advocate

About the role

Marsh is seeking a Claims Advocate to join its Claims Advocacy team in Sydney on a 12‑to‑14‑month contract providing parental leave cover. The role is hybrid, requiring at least three days per week in the office.

Key responsibilities

• Support the management of claims matters, including data collection, documentation review, and coordination of key information.
• Work closely with clients, insurers, and internal stakeholders to progress claims and provide timely updates.
• Assist senior claims and broking leaders with advocacy work across Cyber, FINPRO, and Construction matters.
• Contribute to policy interpretation, claims strategy, and risk identification.

Required profile

• Legal qualification strongly preferred.
• Experience in an insurance firm, cyber incident management firm, or claims handling role with an insurer or broker.
• Well‑developed understanding of insurance claims management.
• Ability to work autonomously, manage competing priorities with accuracy and care.

Required skills

• Knowledge of insurance claims processes.
• Familiarity with cyber‑related claims and incident response.

What we offer

• Professional development opportunities and supportive leadership.
• Inclusive, vibrant culture with flexible hybrid work arrangements.