Casual Receptionist – Aged Care Facility

About the role

Join Curtin Heritage as a casual receptionist on a short‑term, fixed‑term basis. You will work two days per week (Monday and Tuesday, 08:30‑15:30) from August through November, providing the first point of contact for residents, visitors and staff at our award‑winning aged‑care homes.

Key responsibilities

• Answer phone calls, respond to emails and greet visitors in the lobby and meeting rooms.
• Assist clients, visitors and staff with enquiries and direct them to the appropriate service.
• Manage room and service bookings, and coordinate client and visitor movements.
• Sort and distribute mail and deliveries to residential and independent‑living clients.
• Perform administrative tasks such as scanning, typing, data entry, online ordering and filing.
• Maintain resident registers and support independent‑living residents, escalating issues to the Village Manager as needed.

Required profile

• A genuine passion for working with older people and a customer‑focused attitude.
• Excellent interpersonal skills and the ability to build strong relationships with internal and external stakeholders.
• Professional phone manner and solid computer literacy.
• Current national police clearance (issued within the last 12 months).

Required skills

• Experience using a client relationship management (CRM) system.

What we offer

• Flexible casual hours with the option to pick up additional shifts across two facilities, including weekends and public holidays.
• Salary packaging and a range of team benefits.
• Opportunity to work in a supportive, award‑winning aged‑care environment.