Casual Life Insurance Administrator

About the role

A growing Australian financial services organisation supporting a national network of financial advisers is expanding its centralised life insurance administration offering. It is looking for a proactive Life Insurance Administrator to join a busy team on an initial three-month assignment, with the possibility of extension. The work is based in Surry Hills, Sydney, five days a week, Monday to Friday 9:00am to 5:00pm, starting as soon as possible.

Key responsibilities

• Manage new life insurance applications from submission through to completion
• Coordinate underwriting requirements, medical reports and outstanding documentation
• Follow up pending applications and resolve outstanding cases to improve turnaround times
• Liaise directly with financial advisers, clients, insurers and underwriting teams
• Process policy amendments, cancellations, renewals and other servicing requests
• Respond to telephone and email enquiries with timely, professional updates
• Maintain accurate records and comply with relevant financial services procedures
• Identify process improvements and help streamline administration workflows

Required profile

• Previous life insurance experience is highly regarded; transferable experience in financial planning, wealth management, superannuation or financial services administration is also welcome
• Confident communicating with clients, advisers and external stakeholders by phone and email
• Strong organisational skills and ability to manage multiple applications and competing priorities
• Available to start promptly and commit to the initial three-month assignment
• Valid Australian working rights, including suitable temporary visas

What we offer

• Pay of $45-$50 per hour plus super, depending on experience
• Initial 3-month temporary assignment with potential to extend
• Supportive, hands-on team in a growing business

Applications are made online through the recruiter, Lotus People. Each application is reviewed by a person, and shortlisted candidates are contacted by phone within 2-3 business days and then interviewed virtually.