Caravan Park Supervisor

About the role

Carrathool Shire is looking for a Caravan Park Supervisor to oversee the day-to-day management and operation of the Hillston Caravan Park. The role covers office administration, accommodation bookings, cleaning, customer service, grounds maintenance and caretaking, with a hands-on approach to keeping facilities clean, safe and well presented.

Key responsibilities

• Oversee office administration, accommodation bookings, cleaning, customer service, grounds maintenance and caretaking duties.
• Maintain high standards of cleanliness, safety and presentation across park facilities.
• Deliver exceptional customer service and manage staff induction and training.
• Maintain on-site assets and contribute to service improvements and park upgrades.
• Respond to after-hours and emergency needs to support seamless operations and enhance guest experiences.

Required profile

• Proven ability and commitment to outstanding customer service.
• Experience maintaining accommodation facilities, amenities and grounds to a high standard.
• Proactive, with good organisational skills, prioritisation, accuracy and meeting deadlines.
• Demonstrated experience in cash handling, including EFTPOS and reconciliation.
• Excellent written and verbal communication, negotiation, de-escalation and persuasion skills.
• Sound knowledge of caravan park operations and practical maintenance/handyman skills.
• Class C driver's licence.
• Desirable: First Aid Certificate, Chemical Handling Certificate, working knowledge of Work, Health and Safety and of tourism in New South Wales.

Required skills

• Microsoft Office programs
• Online booking systems
• Office management systems

The position is permanent and full time, based in Hillston, with a salary of $1,488.21 to $1,622.15. Applications close on 23 November 2026.