Precinct Conference & Events Executive

About the role

Reporting to the Precinct Associate Director of Sales, the Precinct Conference & Events Executive is responsible for the end-to-end planning, coordination and execution of all confirmed conference, events and group accommodation business across Pullman, Novotel and ibis Sydney Olympic Park. The role builds strong client relationships and takes ownership of event coordination from sales handover through to event delivery, billing and post-event follow-up.

Key responsibilities

• Manage end-to-end coordination of confirmed conference and event business, from sales handover and planning through to on-site execution and post-event follow-up.
• Build and maintain relationships with conference and event clients to drive repeat business and long-term partnerships.
• Meet and host clients before, during and after events to ensure service excellence and identify future opportunities.
• Handle conference and event enquiries and communications professionally across phone, email and online channels.
• Identify revenue opportunities through upselling, menu enhancements, room utilisation and value-added offerings.
• Coordinate and host client site inspections, familiarisations and showcase events.
• Maintain BEO standards, ensuring event documentation is accurate, detailed and distributed according to best practice.
• Collaborate with Food & Beverage, Kitchen, Banquets, Front Office and Reservations teams.
• Maintain client information, event details and financial records in Delphi and other hotel systems.
• Manage event postings, invoicing and financial reconciliation.

Required profile

• Minimum 2 years' experience in Conference & Events, Hospitality Sales or a similar hotel-based environment.
• Tertiary qualification in hospitality management or similar.
• Experience coordinating conference and event business from enquiry through to event delivery.
• Exposure to reactive and/or proactive sales environments in hospitality.
• Understanding of the conference and events market and emerging industry trends.

Required skills

• Experience using Delphi, hotel property management systems or similar event management platforms (highly regarded).
• Communication, negotiation, networking and relationship-building skills.
• Organisational and time management skills, able to manage multiple priorities.
• Attention to detail, problem-solving and ability to work independently.

What we offer

• $5 duty meals, complimentary coffee and free parking on non-major event days.
• Heartist membership with discounts on accommodation and food and beverage worldwide.
• Family and friends discounts on accommodation, services and events.
• Accor Live Limitless loyalty program with status and reward points.
• Career development through Accor Academy and Typsy.