Business Development Representative

About the role

Fulcrum is recruiting a Business Development Representative for a long-established, not-for-profit professional education body that is launching a new brand, a new strategy to 2030 and a newly formed sales team. The role starts by qualifying enquiries from people who have already shown interest in the courses, then moves toward following up your own leads and closing sales. It is designed as a pathway to Business Development Manager.

Key responsibilities

• Call, email and message every new enquiry coming through the website, a LinkedIn form or an event
• Qualify leads against an agreed standard and book meetings into the sales team's diaries, including managing the business development manager's calendar
• Prepare a short brief before each meeting covering the person's background, sector, likely need and what you have already learned
• Build and grow your own pipeline, following up dormant leads and closing sales yourself
• Own the sales inbox, handling simple requests and routing complex and corporate enquiries to the right person
• Keep CRM records accurate and support proposals, contract admin and handovers
• Report what you hear on calls and help decide what gets templated, automated and how leads are handled while the process is rebuilt

Required profile

• A year or more in a sales role, inbound or outbound
• A clear, polished phone manner that holds up with executives and senior professionals
• Ability to write good enough for personalised follow-up emails
• Discipline to work a busy lead list consistently, giving each person your full attention
• No need to know the subject; product knowledge comes through calls, with coaching and time shadowing experienced salespeople

Required skills

• CRM literacy
• Patience to work with systems that are still being improved

What we offer

• Salary of $70,000 to $80,000 plus superannuation, depending on experience
• A clear pathway to Business Development Manager with regular coaching
• Conversations with executives and senior professionals every day about their own development
• Free online short courses, an employee assistance programme, not-for-profit salary packaging, and income protection and life insurance after six months