Business Development Executive – GEM Australia

About the role

GEM Australia is looking for a Business Development Executive based in Melbourne. The role combines lead generation and outbound sales, opportunity development and closing, account management after the contract is signed, and reporting. It covers AI-accelerated software engineering, data and AI solutions, low-code/no-code platforms and IT outsourcing.

Key responsibilities

• Build target account lists by sector, company size, technology stack and hiring signals, and run outbound via phone, email, LinkedIn, events and partner introductions
• Book qualified first meetings for yourself and the Business Development Manager, and qualify inbound enquiries within 24 hours
• Run discovery calls, prepare value propositions and work with Presales and Technical teams on proposals, demos and proof of concepts
• Own the pipeline from lead to signature on smaller deals and support the manager on enterprise pursuits
• Act as main contact on accounts after signing, track delivery progress, pursue upsells and cross-sell, and run business reviews and renewal support
• Keep the CRM current, report activity and pipeline weekly, and share competitor and pricing intelligence

Required profile

• 3 years or more in IT sales (IT solutions, IT services, IT outsourcing, SaaS or technology consulting)
• Personal experience closing business with corporate clients and running your own outbound
• Experience selling into the Australian market and unrestricted right to work in Australia
• Business-level English, written and spoken; based in Melbourne
• Preferred: Vietnamese or another Asian language, and an existing network in Melbourne or Sydney technology teams

Required skills

• Familiarity with software, AI and ML, data engineering and analytics, low-code platforms such as ServiceNow, offshore delivery, and QA and testing
• Understanding of Australian IT vendor selection: RFI, RFP, proof of concept, security review and SLA
• CRM and sales tools such as Salesforce, HubSpot, LinkedIn Sales Navigator, Apollo or Notion