Bookings Secretary – Medical Administration

About the role

We are looking for an experienced Bookings Secretary to join our friendly, professional team on a full‑time, 9‑day fortnight schedule. The role involves managing scheduling and administrative processes that support patients and surgeons within a fast‑paced anaesthetic practice. After probation you will have the option to work from home on rostered days and access further medical secretarial training.

Key responsibilities

• Handle patient and hospital enquiries via phone and email.
• Prepare anaesthetic quotes and manage billing and receipting.
• Process Medicare, Health Fund, WorkCover and DVA claims.
• Assist with theatre list and diary coordination.
• Perform general administrative and data entry tasks.
• Manage ad‑hoc list requests.

Required profile

• Motivated and organised professional who thrives in a busy environment.
• Previous experience in medical administration or secretarial role (desirable).
• Knowledge of Medicare and Health Fund claiming.
• Strong computer skills and accurate data entry.
• Excellent written and verbal communication.
• Ability to remain calm and professional under pressure.

Required skills

• MS Office
• Medicare claims processing
• Health Fund claims processing
• Data entry

What we offer

• 9‑day fortnight with a rostered day off every second week.
• Hybrid work options after probation (equipment provided).
• Above‑award hourly rate based on experience.
• Uniforms, training and onboarding program.
• Health & Wellness program.
• Modern office in Fortitude Valley close to public transport and cafés.
• Supportive, collaborative team culture.