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Banking Consultant – Customer Service Role in Darwin

ANZ Banking Group Limited · Darwin

🇬🇧 English

Job description

About the role

ANZ is seeking a Banking Consultant to join its Retail Banking team in Darwin. In this fixed‑term position you will deliver a seamless branch experience, helping customers meet their end‑to‑end financial needs and promoting digital banking solutions.

Key responsibilities

  • Process customer transactions accurately and efficiently.
  • Conduct needs‑based conversations to recommend appropriate financial products.
  • Educate customers on digital banking tools and services.
  • Support branch operations, including occasional Saturday shifts.
  • Act as a peer coach and role model within the team.
  • Maintain compliance with ANZ policies and risk‑management requirements.

Required profile

  • Strong customer‑service orientation with a focus on advocacy.
  • Ability to work collaboratively in a team environment.
  • Willingness to work rostered hours, including Saturdays.
  • Commitment to continuous learning and development.

Required skills

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    Published 1 month ago

    Expires 5 days from now

    45 views · 0 interested

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    ANZ Banking Group Limited

    Darwin