Automotive Parts Interpreter

About the role

Motospecs provides automotive parts solutions to the aftermarket, specialising in transmission, differential, steering, suspension and 4WD parts and accessories, through a national branch network including Drivetech, DT4x4, ATP and approved brands. It also offers kit design and assembly services. As an Automotive Parts Interpreter at the Dandenong South store, you interpret parts, process customer orders, dispatch products and parts and act as the first point of contact for customers.

Key responsibilities

• Interpret parts and process customer orders
• Dispatch products and parts efficiently
• Promote specials and arrange buy-ins
• Process customer credits
• Serve as the first point of contact for customers, in person and by phone
• Contribute to a culture of safety

Required profile

• Technical parts knowledge and the ability to share it clearly with customers
• Passion for providing exceptional customer experiences
• Innovative and collaborative approach, solution-focused
• Comfortable in a fast-paced, dynamic environment within a high-performing team
• Conscious of workplace safety at all times
• Role involves lifting, bending and climbing

Required skills

• Sound computer skills
• Customer service and communication

What we offer

• Competitive salary plus generous incentives for outstanding performance
• Monday to Friday schedule, so weekends off
• Team member discounts across GPC Asia Pacific brands including NAPA, Repco and AMX
• Support for working parents, including a parental leave top-up allowance
• Paid volunteer leave