Account Manager NAPA - 4WD & Transmission (Dandenong)

About the role

NAPA, part of GPC Asia Pacific, is hiring an Account Manager (internally called Customer Development Manager) in Dandenong. The role reports to a Channel Manager and works closely with NAPA Branch Managers to build business relationships with target customers in the territory. It has a sales focus and is responsible for the sales and gross margin performance of the territory.

Key responsibilities

• Solve customer problems through consultation, relationship building and understanding customer needs
• Own the sales and gross margin performance of the territory
• Attend and take part in sales meetings, trade shows and training sessions
• Achieve sales budgets
• Develop new business through business development and account management
• Foster a culture of safety and practice safe driving behaviour

Required profile

• Engaging, strong communicator with sound negotiating skills
• Solutions and service focused
• Track record in account management or business development
• Thrives in a KPI-driven environment
• Sales and/or customer management experience (automotive industry preferred)
• Ability to build relationships with customers and company stakeholders
• Valid Australian driver's licence; the role involves lifting, bending, climbing and safe driving

Required skills

• CRM systems
• Sales and account management

What we offer

• Competitive salary and generous performance incentives
• Tools of trade including a late-model vehicle, mobile phone and laptop
• Sales and product training
• Monday to Friday schedule
• Tailored career opportunities linked to a personal development plan
• Company-funded professional uniform and team member discounts across GPC brands
• Parental leave top-up allowance and paid volunteer leave