Admissions Officer

About the role

The Admissions Officer will support prospective students through the entire admissions journey, ensuring applications are assessed accurately and documentation is issued promptly. This position is based at the Bourke Street Campus in Melbourne CBD and works closely with students, education agents and internal teams.

Key responsibilities

• Assess student applications against entry and admissions requirements.
• Prepare and issue Letters of Offer and Confirmations of Enrolment (CoEs) in line with ESOS regulations.
• Provide clear, timely information to prospective and current students via phone, email and in‑person.
• Collaborate with education agents, Student Services, Recruitment, Marketing and academic teams.
• Maintain accurate student records while respecting privacy and confidentiality.
• Support campus initiatives and events that enhance the student experience.

Required profile

• Previous experience in admissions, student administration or a similar role.
• Familiarity with Australian international education regulations such as ESOS and the National Code.
• Strong administration skills with excellent attention to detail.
• Ability to manage competing priorities, deadlines and a high‑volume workload.

Required skills

• Experience using student management or admissions CRM systems.
• Knowledge of regulatory requirements (ESOS, National Code).