Administrative Services Manager

About the role

Victoria Legal Aid is seeking an experienced people leader to join the Warrnambool team as an Administrative Services Manager. You will provide leadership and operational support to a team of legal assistants serving the South Coast region.

Key responsibilities

• Lead and support staff performance, recruitment and training to ensure high‑quality service delivery.
• Coordinate workforce scheduling, day‑to‑day office operations, and manage the office budget and facilities.
• Represent VLA externally through seminars, meetings and stakeholder engagement.
• Build and maintain strong stakeholder relationships to support organisational goals and community initiatives.

Required profile

• Leadership experience in managing and developing staff.
• Proven ability to coordinate administrative functions and office procedures.
• Exceptional organisational skills with the capacity to manage changing environments and tight deadlines.
• Strong interpersonal skills for communication with diverse backgrounds and stakeholders.

Required skills

• Highly proficient IT skills.

What we offer

• Hybrid work arrangement with flexible onsite days.
• Generous leave benefits including seasonal, gender affirmation, reproductive and fertility leave.
• Annual 3% salary increase plus performance incentives.
• Salary packaging up to $15,900 for general expenses and $2,650 for meals & entertainment.
• Professional development opportunities and free annual flu vaccinations.