Administration Team Leader – North Adelaide Cancer Centre

About the role

This patient‑facing position reports to the Site Manager and leads the administration team in delivering high‑quality service to patients, doctors, and clinical staff at the North Adelaide Cancer Treatment Centre.

Key responsibilities

• Supervise and support the Administration team to ensure smooth operations and high service standards.
• Coordinate patient appointment times with Radiation Oncologists, Nursing, Radiation Therapists and other site colleagues.
• Process and validate Health Fund claims, Medicare, DVA and private health insurance claims accurately.
• Manage daily cash, cheque and credit transactions and perform end‑of‑day balancing.
• Handle staff rostering, solve complex doctor requests and manage a high volume of inbound calls.
• Maintain key performance indicators and ensure effective reception services.

Required profile

• Minimum two years’ experience in a similar medical administration role.
• Strong organisational, time‑management and communication skills.
• Positive, enthusiastic attitude with a commitment to excellent client service.
• Ability to work flexibly across various administrative tasks and support multiple sites when needed.

Required skills

• Proficiency with electronic practice management systems.
• Advanced knowledge of Microsoft Word and Excel.
• Familiarity with Medicare, DVA and private health insurance processes.
• Understanding of medical terminology (preferred).

What we offer

• Competitive remuneration and permanent full‑time contract (Monday‑Friday, 7:30 am‑6:00 pm).
• Novated lease options, rewards portal discounts and employee assistance program.
• Development pathways, free online courses and paid parental leave.
• Inclusive, supportive workplace culture focused on purpose, impact and connection.