Administration Officer - Residential Aged Care

About the role

Estia Health is looking for an Administration Officer for its residential aged care home in Wodonga. The role is described as an indispensable helper to the residential aged care manager and client services officer, keeping the home running smoothly.

Key responsibilities

• Friendly customer service to everyone, in person, by phone or by email
• Manage the front desk, answer calls and manage emails
• Lead and support staff, helping them grow
• Welcome visitors, volunteers and contractors to the home
• Assist with ordering supplies and staff uniforms
• Keep on top of paperwork, including record keeping and filing
• Show the home to prospective residents and their families
• Support the office manager and residential aged care manager in their daily tasks

Required profile

• A real desire to make a difference in people's lives
• Strong interpersonal and communication skills, verbal and written
• Proactive attitude and ability to work in a fast-paced environment
• Previous experience in a reception or administration position (highly regarded)

Required skills

• Solid computer and data skills
• High attention to detail

What we offer

• Retail savings with the Blue Light Card
• Discounted car hire and novated leasing for vehicles
• Employee Assistance Program for you and your family
• Free wellbeing app
• Workplace banking support
• ACN membership discounts for nurses
• Discounted health insurance with NIB Health and discounted JB Hi-Fi

Applications must be made through the online application form; emailed applications are not accepted. Shortlisted candidates will need to pass background checks, and during influenza season staff must provide evidence of a current flu vaccination.