Administration Coordinator

About the role

We are seeking a proactive, reliable Administration Coordinator to join CHILL, a specialist in moving temperature‑sensitive products across Australia. Based in either Brookvale (Sydney) or Dandenong South (Melbourne), you will sit at the centre of our national operations, supporting warehouse and transport functions across NSW, VIC, QLD and WA.

Key responsibilities

• Act as the friendly, professional voice for customers, managing daily communications and ensuring a CHILL experience.
• Coordinate administrative tasks across multiple sites and teams, keeping compliance documentation accurate and up‑to‑date.
• Prepare basic reports and maintain operational trackers.
• Follow up on outstanding actions to prevent delays and ensure nothing slips.
• Distribute timely information to the right people at the right time.
• Support the Operations Manager and contribute to a small, fast‑moving team.

Required profile

• 3‑5 years of experience in a fast‑moving administrative or coordination role.
• Highly organised with a sharp eye for detail and a proactive communication style.
• Comfortable briefing stakeholders before they ask, flagging problems early and suggesting solutions.
• Ability to work across multiple locations and collaborate with diverse teams.

Required skills

• Google Workspace
• Excel

What we offer

• Real impact – your work moves the business and is visible in real time.
• Early‑stage environment – help shape the future of Australia’s coolest logistics company.
• Competitive salary $68,000‑$76,000 per year plus super and a bonus after 1 year.
• Full‑time, 9 am‑5 pm onsite role.