Administration Clerk - Consulting Suites

About the role

Portland District Health is hiring a casual Administration Clerk for its Consulting Suites in Portland. You will be part of the administrative support team, providing efficient, professional and patient-focused support for specialist clinics, patient appointments, clinician schedules and related services. The role is open to candidates available now.

Key responsibilities

• Be the first point of contact for patients, families, visitors and clinicians, delivering a welcoming, responsive and customer-focused experience
• Maintain, access and update patient information in electronic health record systems such as TRAK and Zedmed, keeping data accurate and complete
• Manage appointments, reception services, correspondence, billing and general administration
• Facilitate communication between patients, families, medical specialists, allied health professionals and hospital staff
• Carry out all administrative work in line with PDH policies and privacy requirements

Required profile

• Demonstrated administrative clerical experience
• High computer literacy with data entry skills
• Ability to prioritise, multi-task and organise workload
• Customer-focused, respectful and team-oriented, taking ownership of work and receptive to feedback
• Desirable: Cert III or Cert IV in Business Administration and a Medical Terminology certificate

Required skills

• Electronic health record systems (TRAK, Zedmed)
• Data entry
• Appointment management and billing support

What we offer

• Salary packaging
• Ongoing training and professional development
• Social club, free parking and corporate rates at the leisure and aquatic centre
• Flexible working conditions, Employee Assistance Program and wellbeing initiatives
• Relocation assistance available under conditions

To apply, submit a cover letter, resume and details of two referees through the PDH website by 11 November 2026; a police record check or NDIS worker screening check and current immunisation status are also required.