Admin & Customer Service Officer

About the role

Cleanaway, an ASX-listed waste management company, is looking for an Administration Officer to join its team in Broome, WA. This is a hands-on, fast-paced, permanent part-time role that combines administrative support with customer service, supporting drivers, councils and the site team.

Key responsibilities

• Liaise with drivers and internal teams as the first point of contact, ensuring jobs are completed on time and in compliance and resolving queries.
• Work with council contacts, keeping their data and database accurate by updating, maintaining and auditing council records.
• Handle invoicing, including raising, reviewing and correcting invoices and resolving contract errors.
• Provide administrative and operational support to the site team, including compliance checks and reporting, and continuous improvement initiatives for safety and performance.

Required profile

• Detail-driven, people-savvy with strong communication skills and a proactive attitude.
• Previous data-entry or administration experience preferred.
• Ability to work collaboratively with the site, drivers and Finance team.
• Comfortable handling multiple priorities in a fast-paced environment.

Required skills

• Confident working with systems, data and reporting.
• Strong attention to detail and accuracy in data entry.
• Good organisational and time management skills.

What we offer

• Attractive salary package and career development opportunities.
• Paid parental leave.
• Annual employee share plan, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance and company discounts.

The recruitment process includes checks such as criminal history, medicals, drug and alcohol testing, and verification of qualifications, licences and right-to-work status. Applications close on 4 December 2026.