Account Manager, NSW

About the role

A leading Australian food manufacturing business is seeking an experienced Account Manager to manage a portfolio of customers across New South Wales. Reporting to the National Business Manager, the role focuses on strengthening customer relationships, identifying growth opportunities and driving profitable sales growth. It suits a sales professional who balances strategic account management with day-to-day customer engagement in a fast-paced manufacturing environment.

Key responsibilities

• Grow revenue, margin and market share across a portfolio of industrial customers.
• Identify and secure new business opportunities within existing and prospective accounts.
• Develop and execute account plans to strengthen long-term customer partnerships.
• Prepare, manage and submit customer tenders and commercial proposals.
• Conduct regular customer reviews and maintain strong stakeholder relationships.
• Manage forecasting, sales reporting and pipeline activity.
• Collaborate with supply chain, operations, quality and logistics teams to meet customer requirements.
• Support the S&OP process through accurate demand forecasting and market insights.
• Ensure compliance with quality, regulatory and commercial requirements.

Required profile

• Proven experience in account management, business development or commercial sales.
• Experience in food manufacturing, ingredients, bakery, FMCG or a related industry is highly regarded.
• Demonstrated success managing key customer relationships and complex negotiations.
• Self-motivated, proactive and results-focused.

Required skills

• Strong analytical and problem-solving skills.
• Excellent communication, presentation and stakeholder management.
• Advanced Excel skills and confidence with sales, forecasting and performance data.