Account Manager – New Business Development

About the role

Join Elsevier Health’s eSales team as an Account Manager focused on new‑business development across clinical and higher‑education institutions in South Australia, ACT, Tasmania and the Pacific Islands. You will work from Sydney in a hybrid home/office setting, reporting to the Head of eSales ANZ.

Key responsibilities

• Identify, prospect and secure new customers for Elsevier’s digital clinical and education solutions.
• Cross‑sell and expand the portfolio within existing accounts.
• Build relationships with senior stakeholders, including C‑suite executives, CTOs and Deans.
• Manage the full sales cycle: discovery, qualification, solution design and close, collaborating with portfolio specialists, commercial and technical teams.
• Handle complex objections, compliance issues and RFP processes.
• Gather market intelligence on competitive signals, unmet needs and AI adoption trends.
• Participate in strategic briefings, conferences and industry events.
• Develop and execute territory and account plans using recognised sales methodologies (e.g., MEDDPICC, Franklin Covey).
• Maintain accurate Salesforce data, pipeline management and revenue forecasting.

Required profile

• 3–5 years of account management or consultative sales experience, preferably in healthcare or academia.
• Demonstrated success in new‑business development, prospecting, negotiation and closing.
• Ability to engage senior technical and academic leaders in the same week.
• Clinical experience or qualifications are highly regarded.

Required skills

• Salesforce

What we offer

• Permanent full‑time role with a competitive remuneration package.
• Hybrid work arrangement with domestic and occasional international travel.
• Opportunity to work for a global leader advancing science, technology and health.