Account Manager Healthcare (Aged Care)

About the role

Atlas McNeil Healthcare, a distributor of surgical and medical supplies for the Aged Care and Home Care communities, is looking for an Account Manager to manage and support an existing customer portfolio in the Aged Care industry across Victoria. The role covers customer support and training programmes for continence and medical consumables in the South Eastern Suburbs of Melbourne and regional areas, with the aim of meeting sales KPIs and targets.

Key responsibilities

• Provide comprehensive customer support through health and continence care programmes.
• Build and maintain strong relationships with key personnel at all levels of organisations.
• Enhance customer retention so products and services meet or exceed customer expectations.
• Add value to customers and improve their consumer outcomes.
• Promote a broad range of products, including medical consumables, wound care and continence, to strengthen market presence.

Required profile

• Previous experience in the healthcare sector, preferably with nursing qualifications and/or aged care experience.
• Experience in continence care, medical consumables or similar fields is advantageous.
• Proven account management and sales track record, able to build trust, cross-sell and grow an existing client base.
• B2B experience preferred.
• Excellent communication skills, able to deliver educational programmes to nursing staff and management.
• Independent self-starter with good organisational and time management skills.

Required skills

• CRM software
• Excel, Word and PowerPoint

What we offer

• A competitive salary reflecting experience and value.
• Training, development and a supportive work environment.
• Wellness and community programs, including the Community Support Program (CSP).
• Corporate discounts, including health insurance plans and holiday bookings.
• Sales coaching and development program.