Account Manager – Branding, Signage & Digital Solutions

About the role

An exciting opportunity exists for a commercially minded and relationship‑driven Account Manager to join a market‑leading provider of branding, signage and digital display solutions. You will manage an established portfolio of retail and quick‑service restaurant accounts, acting as a trusted advisor and primary point of contact.

Key responsibilities

• Manage and develop an established portfolio of retail and QSR customer accounts, ensuring exceptional service delivery.
• Build long‑term relationships with key decision‑makers across operations, marketing, procurement and franchise networks.
• Conduct regular customer meetings and site visits to identify growth opportunities and drive cross‑selling/upselling of branding, signage and digital solutions.
• Coordinate project delivery from enquiry and quotation through installation and post‑project support, working closely with internal design, production and service teams.
• Maintain accurate account plans, forecasts, sales pipeline activity and monitor customer satisfaction.

Required profile

• Proven experience in account management, business development or client relationship management within a B2B environment.
• Demonstrated success growing existing customer accounts through a consultative, relationship‑led approach.
• Strong commercial acumen with the ability to identify and convert growth opportunities.
• Excellent stakeholder management and communication skills, both written and verbal.
• Self‑motivated, proactive and comfortable working autonomously as well as part of a team.

Required skills

• Experience managing projects and coordinating multiple stakeholders in fast‑paced environments.
• Familiarity with digital signage, integrated display solutions or visual communications technologies (preferred).