Trainee Customer Field Technician I - Darwin

About the role

nbn is recruiting a Trainee Customer Field Technician I in Darwin through its Customer Field Technician Traineeship Program, which aims to increase the representation of Women and First Nations people in its field service teams. You will work in the field helping to connect customers to the internet, earning while you learn and working towards a Cert III in Telecommunications Technology over the 12-month traineeship.

Key responsibilities

• Work in the field helping to connect customers to the internet
• Perform inspections and maintenance on the network, diagnose and resolve faults, and provide the best service
• Learn on the job alongside experienced experts, supported by dedicated managers

Required profile

• Full working rights in Australia
• Inquisitive, eager to learn, with a positive attitude and a driver's licence
• Passion for customer service and ability to work independently and at pace
• Applications are closed at midnight on Monday 30 November 2026

What we offer

• Permanent full-time position with leave entitlements
• Salary of $77,330 inclusive of superannuation
• A nationally recognised Cert III qualification paid for by nbn
• An nbn work vehicle and tools, clothing and safety equipment
• 18 weeks of paid parental leave
• A free Digital Work Experience as part of the application process