Senior Field Technician I - Karratha

About the role

nbn is looking for a Senior Field Technician based in the Karratha area. As part of a field service team, you will deliver end-to-end service to homes and businesses across Australia, from installation to repair and maintenance, working in a diverse and dynamic workplace where no two days are alike. The role is permanent and full-time.

Key responsibilities

• Work on the ground and in communities to bring Australians closer together, using people and technical skills to serve customers.
• Deliver timely, high-quality service across the network and within customers' homes and businesses.
• Collaborate with a supportive team, with opportunities for coaching, mentorship and career progression.

Required profile

• Extensive experience with copper and fibre network assurance, fault finding and installs.
• An ACMA licence, preferably with a Certificate III or IV in telecommunications.
• Current driver's licence and availability to work required hours between 7am and 7pm, including travelling to work sites away from home.
• Full working rights in Australia; a criminal history check and pre-employment medical assessment are required.

Required skills

• Copper and fibre network fault finding and installation.
• Strong written and verbal communication skills.
• Customer service, problem solving and comfort working to tight deadlines.

What we offer

• 18 weeks of paid parental leave.
• Discounted gym memberships and other corporate benefits.
• Device allowance or mobile device.
• Salary sacrifice options.
• Inclusive, flexible workplace with training and support from subject matter experts.