Reception & Workplace Experience Coordinator

About the role

As the Reception & Workplace Experience Coordinator you will be the welcoming face of the workplace, delivering exceptional experiences for employees and visitors. The role blends reception duties, workplace operations and facilities coordination in a fast‑paced corporate environment.

Key responsibilities

• Create a comfortable, welcoming environment for employees and guests.
• Manage visitor registration, sign‑in/out procedures and issue passes.
• Handle all communications professionally, including calls and emails, while maintaining data security.
• Coordinate meeting‑room bookings and support event logistics, including AV setup.
• Monitor and order stationery and office supplies.
• Liaise with facilities, security and vendors, reporting incidents via Corrigo and CMO.
• Respond to helpdesk tickets and assist with maintenance and repairs.

Required profile

• Prior front‑desk experience in a fast‑paced environment such as facilities, property management or hospitality.
• Professional, friendly demeanor with confident communication at all organisational levels.
• Meticulous attention to detail and passion for quality service delivery.
• Collaborative team player who can also work independently.
• Proactive problem‑solver capable of managing complex situations and competing priorities.

Required skills

• Experience using Corrigo for facilities management.
• Familiarity with CMO incident reporting system.