Operations Manager – Retail Store

About the role

We are seeking a passionate Operations Manager to lead our MECCA Green Hills store in New South Wales. You will oversee daily store operations, visual merchandising, stock management and team development to ensure a beautiful, efficient retail environment.

Key responsibilities

• Lead the operations team to create and maintain seamless processes for incoming stock and store presentation.
• Manage and execute monthly visual merchandising and promotional setups.
• Conduct and audit regular stocktakes.
• Build a high‑performing team through training, mentoring and regular feedback.
• Motivate the team to meet KPIs and uphold company values.

Required profile

• Prior experience managing a team and handling large volumes of stock.
• Coaching and mentoring experience focused on team member development.
• Keen eye for detail, strong multitasking and time‑management abilities.
• Genuine care for people and commitment to delivering the best team experience.

Required skills

• Leadership and team management.
• Stock management and inventory control.
• Visual merchandising execution.

What we offer

• World‑class education opportunities, leadership conferences and training sessions.
• Monthly performance bonus program.
• Generous employee discount and product allowance (subject to policy).
• Competitive Parental Support Program.
• Access to sustainability and social impact initiatives through MECCA M‑PACT and MECCA M‑POWER.