Customer Development Representative (IT & SaaS Sales)

About the role

Ingram Micro is seeking a Customer Development Representative to join its Sydney team. The role focuses on generating new revenue by selling Microsoft solutions and SaaS offerings to existing partners and new prospects.

Key responsibilities

• Identify, pursue and close new revenue opportunities within an assigned partner base.
• Manage and grow relationships with an established portfolio of partners.
• Drive cross‑sell, upsell and attach opportunities, especially across Microsoft solutions.
• Support partners with quoting, renewals, promotions and day‑to‑day sales execution.
• Act as the primary contact for Microsoft licensing enquiries, renewals and CSP growth motions.
• Collaborate with vendor teams and internal specialists to accelerate deals and maximise outcomes.

Required profile

• Previous experience in sales or customer‑facing roles.
• Strong commercial mindset with a customer‑first approach.
• Clear communicator who takes ownership and follows through.
• Motivation to learn, grow and build a long‑term career in technology sales.

Required skills

• Knowledge of Microsoft solutions and licensing.
• Understanding of SaaS business models.

What we offer

• Access to LinkedIn Learning, vendor training and professional development resources.
• National and international career pathways within a globally recognised Great Place to Work.
• Inclusive, equal‑opportunity workplace that recognises and rewards contributions.