Senior Commercial and Growth Manager

About the role

Join Qantas Loyalty’s high‑performing team to lead the Qantas Health Insurance portfolio. You will work in a fast‑growing, collaborative environment at our Mascot Campus, driving product and service innovation for millions of Frequent Flyer and Business Rewards members.

Key responsibilities

• Own the health insurance portfolio with a focus on partnership management and internal stakeholder engagement.
• Drive acquisition and retention initiatives while managing day‑to‑day partnership performance.
• Influence senior stakeholders, identify commercial value opportunities, and deliver sustained performance.
• Scope, structure, and lead commercial negotiations to ensure agreements align with business priorities and deliver long‑term value.
• Shape portfolio strategies and support growth initiatives across the loyalty ecosystem.

Required profile

• 8+ years experience in general insurance, loyalty, white‑label partnership or health insurance.
• Proven track record managing commercial partnerships and stakeholder relationships.
• Strong commercial acumen with the ability to influence pricing, product and performance strategy.
• Analytical and problem‑solving capability, translating insights into action.
• Experience developing and implementing business initiatives end‑to‑end.
• Proactive, outcomes‑focused approach in a lean, fast‑paced team.
• Excellent communication and stakeholder engagement skills.

Required skills