Systems Engineer (Threat Labs)

About the role

Sitting within Telstra's Cyber Security Threat Research and Intelligence Group, this role owns and evolves a specialised Threat Labs capability that supports security operations, threat research, incident response and Cleaner Pipes activities. You will work across Linux systems, virtualisation, distributed platforms, storage, automation and secure networking, partnering with internal teams, vendors, peer organisations and local and global security communities.

Key responsibilities

• Develop, support and maintain the Threat Labs environment, services and systems.
• Monitor availability, functionality and performance, and troubleshoot hardware, software, network and distributed-system issues.
• Perform routine maintenance, patch management and root cause analysis to keep services reliable and secure.
• Administer user accounts, permissions, access controls and secure remote access.
• Engage vendors and technical partners to support platforms, services and project delivery.
• Provide technical support to teams using Threat Labs during security incidents and investigations.
• Maintain documentation that enables repeatable, efficient operations.
• Contribute to Threat Labs operations, projects and Cleaner Pipes work.
• Identify and implement improvements to systems, tooling, automation and processes.
• Maintain relationships with domestic and international stakeholders and keep them informed.

Required profile

• Experienced systems administrator or security technologist who takes ownership of complex platforms.
• Prior experience administering Linux systems in an enterprise or service-provider environment.
• Ability to document processes, technical changes, operational procedures and incident response actions.
• Excellent written and verbal communication, including presenting performance analysis and answering stakeholder questions.
• High accountability, integrity and care when managing sensitive systems, data and network access.

Required skills

• Proficiency in Linux, virtualisation, orchestration, automation, distributed systems and storage.
• Strong troubleshooting, problem-solving and root cause analysis skills.
• Scripting in at least one language, with debugging ability.
• Understanding of big data concepts and tools for large volumes of security data.
• Desirable: KVM experience, strong networking fundamentals and relevant industry certifications.