Receptionist – Support Services Richmond

About the role

Mercy Health is looking for an experienced and proactive Receptionist to join its Support Services team in the Richmond office. As the first point of contact for visitors, staff and external stakeholders, you will create a welcoming and professional experience while helping keep the corporate office running smoothly. The position is part time, Tuesday to Friday, about 30.4 hours per week.

Key responsibilities

• Welcome visitors, staff and external stakeholders and give them a professional, welcoming first impression
• Manage the day-to-day operation of the corporate office
• Take ownership of tasks and handle competing priorities with minimal supervision

Required profile

• Previous experience in a Receptionist, Front Office or Administrative Support role
• Organised, approachable and committed to delivering excellent service
• Ability to work independently, take initiative and follow tasks through to completion
• Proactive problem solver willing to assist others
• High accuracy and attention to detail
• Current Police Record Check, or in the process of obtaining one

Required skills

• Exceptional customer service and communication skills
• Strong organisational and time management skills
• Confident use of Microsoft Office 365 applications and office systems
• Experience managing a phone system and a busy reception