Receptionist

About the role

Mercy Health is looking for a part-time, fixed-term Receptionist for its home care service at Mercy Place in Cairns. The role supports the Village Manager with day-to-day administrative and support tasks and is the first point of contact for residents, families and staff. Hours are Monday to Friday, 9.00 to 15.00.

Key responsibilities

• Provide courteous reception and administrative support, including rostering the staff at the facility.
• Facilitate communication with residents and/or their families and staff on office administration matters.
• Keep the office running smoothly so administrative, clerical and reception services are available to residents, visitors and staff.
• Support managers efficiently and effectively.
• Maintain documents and data securely.

Required profile

• Reliable, resilient and genuinely interested in supporting others and making a difference in the community.
• Previous experience in an administrative role, preferably in healthcare or aged care.
• High attention to detail and previous knowledge of roster planning.
• Commitment to confidentiality around client data records.
• Ready to provide a current police check and proof of current influenza vaccination and other vaccinations consistent with public health orders.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong interpersonal, organisational and communication skills (written and verbal).
• Excellent time management and ability to manage conflicting priorities.