Reception Client Services Coordinator

About the role

ATSILS QLD LTD, a not-for-profit organisation providing legal services to Aboriginal and Torres Strait Islander communities across Queensland, is looking for a reliable receptionist for its Mount Isa office. The role manages the switchboard and reception area, welcomes clients and visitors, and supports legal correspondence and filing. It is open to Aboriginal and/or Torres Strait Islander candidates.

Key responsibilities

• Manage the switchboard and reception area, keeping a welcoming atmosphere for clients and visitors
• Lodge Legal Aid applications online
• Complete legal correspondence
• Oversee filing and mail management
• Liaise frequently with teams across Queensland to support communication and collaboration

Required profile

• At least two years of experience in a professional, legal, justice or community services environment
• Certificate III in Business Administration or an equivalent qualification
• Minimum typing speed of 35 words per minute
• Experience working with Aboriginal and Torres Strait Islander clients is highly valued
• Resilience, organisation and energy; prepared to provide at least two professional references

What we offer

• Competitive salaries
• Opportunity to salary sacrifice
• Career growth opportunities
• Supported learning and development
• An annual remote allowance of $10,000