Food & Beverage Duty Manager (Outlets)

About the role

Pullman & Mercure Melbourne Albert Park, part of the Accor group, is looking for a Food & Beverage Duty Manager for its outlets. Reporting to the Food & Beverage Outlets Manager, you will run the Restaurant, Cafe, Bar and Room Service shifts smoothly while keeping guests and team satisfied. You will also support the F&B leadership team with training and development.

Key responsibilities

• Run the Restaurant, Cafe, Bar and Room Service shifts efficiently and keep guests and team happy
• Support revenue initiatives and maintain cost controls with the F&B Outlets Manager, Director of F&B and Hotel Manager
• Help recruit, onboard and train new staff, focusing on brand standards and an upselling culture
• Greet VIP clients and handle their feedback promptly
• Prepare and manage major events and brief teams, including grooming standards and rosters
• Work regularly with Sales & Marketing to promote F&B promotions

Required profile

• 2+ years of experience in fast-paced food and beverage operations
• Valid RSA
• Able to work a rotating roster including mornings, evenings, weekends and public holidays
• Independent, able to lead a team and handle change
• Australian working rights required; no sponsorship provided

What we offer

• Accor discounts and partner benefits such as Europcar
• Discounted onsite car park
• Employee Assistance Program
• Reward and recognition programs, mentoring and career development