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Banking Consultant – Customer Experience

ANZ Banking Group Limited · Craigieburn

New
🇬🇧 English

Job description

About the role

As a Banking Consultant in ANZ Retail Banking, you will deliver seamless branch experiences, meeting customers' end‑to‑end financial needs, providing advice, and promoting digital solutions.

Key responsibilities

  • Provide customers with a seamless branch experience through transactions, needs‑based conversations and digital education.
  • Act as a role model and peer coach within a collaborative team to enhance customer experience.
  • Support bank programs and initiatives while ensuring compliance with ANZ policies and risk requirements.

Required profile

  • Exceptional customer focus, preferably with retail experience.
  • Comfortable using and promoting technology and digital channels.
  • Ability to multitask, adapt to change and work in a collaborative environment.
  • Sound understanding of compliance and strong communication skills.

Questions fréquentes

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Published 22 hours ago

Expires 1 month from now

8 views · 0 interested

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ANZ Banking Group Limited

Craigieburn