Zone Manager (3IC) - MECCA Kotara
mecca · New South Wales
Job description
About the role
MECCA is looking for a passionate Zone Manager (3IC) to lead its MECCA Kotara store in NSW on a full-time basis, 38 hours per week. Zone Managers are described as the Guardians of the Customer Experience: they lead from the shop floor, coach and inspire their team and balance customer experience with commercial outcomes.
Key responsibilities
- Support the management team in delivering exceptional customer experiences in the store.
- Lead from the front, driving store success through strong communication and upskilling the team.
- Engage and motivate the store team to meet KPIs and uphold company values.
Required profile
- Prior experience successfully leading large retail teams.
- A strong passion for exceptional customer service.
- Confidence in giving feedback to develop and coach team members.
- Availability to work late evenings and weekends.
What we offer
- Education opportunities through MECCAversity.
- A monthly performance bonus program.
- Discounts for yourself and your immediate family, plus a product allowance subject to company policy.
- A parental support program.
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Published 13 hours ago
Expires 1 month from now
5 views · 0 interested
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mecca
New South Wales
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