Workshop Service Coordinator

About the role

A well-established Western Australian business specialising in heavy equipment sales, service and aftermarket support is looking for a Workshop Service Coordinator. The role manages service jobs from quotation through to completion so customers receive a seamless and professional experience. It sits in Kewdale and combines workshop, customer service and administration work.

Key responsibilities

• Prepare quotes, job costings and invoices
• Schedule workshop repairs, servicing and inspections
• Liaise with customers about service updates
• Assist with work orders, purchase orders and documentation
• Coordinate suppliers and outsourced services
• Maintain accurate records in NetSuite and other systems

Required profile

• Previous workshop, service coordination or maintenance administration experience
• Experience with quoting, invoicing or job costing
• Strong organisation and communication with customers and tradespeople
• Attention to detail, problem solving and ability to handle multiple tasks and changing priorities
• Full Australian working rights
• Mechanical, automotive, transport, hydraulic or heavy equipment exposure highly regarded

Required skills

• Microsoft Office
• NetSuite

What we offer

• Salary of $80,000 - $100,000 plus superannuation depending on experience
• Stable full-time permanent position
• Supportive, growing team working alongside experienced technicians and service professionals