Workshop Controller - Automotive Industry

About the role

A high-volume franchised dealership on the Gold Coast is seeking a Workshop Controller to oversee the daily flow of work through its service department. The role requires strong organisational skills and the ability to balance workshop capacity, technician availability and customer delivery commitments. Working hours are 7am to 5pm.

Key responsibilities

• Coordinate repair orders and allocate work according to technician skills and availability
• Monitor job progress and keep close communication with Service Advisors and workshop personnel
• Maximise efficiency and minimise downtime
• Ensure vehicles are completed to the required standards and within agreed timeframes

Required profile

• Proven background in automotive workshop control, service operations or a comparable supervisory position in a busy dealership
• Understanding of workshop processes, labour utilisation and job scheduling
• Strong communication skills, sound technical knowledge and confidence managing competing demands
• Practical problem solver who thrives in a high-volume environment
• Applicants must be physically located in Australia and be Australian or New Zealand citizens or hold a permanent residency visa

What we offer

• Base salary of $80,000 to $85,000 with a performance-based bonus structure giving on-target earnings of about $110,000
• Relocation assistance considered for the right candidate

Applicants apply through the recruitment agency's site; resumes must include an address so commuting requirements can be assessed.