Workplace Education Manager

About the role

We are looking for a Workplace Education Manager to join our national Member Education team in Adelaide. This hybrid role requires at least three days a week in the office and focuses on helping members understand superannuation and retirement options through education and advice.

Key responsibilities

• Deliver one‑on‑one general advice appointments to members and non‑members, both face‑to‑face and virtually.
• Design and deliver engaging education sessions via workplace seminars, webinars and virtual channels.
• Promote Mercer Super tools and resources, referring members to appropriate financial advice when needed.
• Partner with Relationship Managers to identify education needs, develop annual plans and deliver content across workplace events.
• Support the transition of major new business accounts through member education activities and appointments.

Required profile

• RG146 compliance.
• Experience in a member‑facing role within superannuation, providing general advice.
• Technical knowledge of superannuation and retirement concepts.
• Effective presentation skills for in‑person and virtual sessions.
• Confidence using Microsoft Office, Zoom and appointment booking systems.

Required skills

• Microsoft Office
• Zoom
• Appointment booking systems