Workforce Planning Specialist

About the role

Flight Centre Travel Group is looking for a Workforce Planning Specialist to optimise rostering and drive data-led workforce decisions. You will partner with leaders and People Experience teams to build workforce solutions that balance operational needs with employee experience, while championing the rostering system, delivering insights and ensuring compliance.

Key responsibilities

• Develop, coordinate and maintain employee rosters in line with agreements and legislative requirements
• Partner with Team Leaders, Area Leaders, Payroll and People + Culture on workforce planning needs
• Facilitate training sessions so leaders understand rostering compliance requirements
• Analyse workforce data and provide insights for workforce planning, roster optimisation and business performance
• Optimise rostering to align with business requirements, minimise pay risk and maximise resource use
• Build stakeholder relationships, manage competing priorities and contribute to team objectives and deadlines

Required profile

• Experience or exposure to rostering, workforce planning and/or payroll
• Experience using rostering systems; Humanforce or TimeTarget experience is highly desirable
• Strong customer service, communication and stakeholder relationship skills
• Able to thrive in a fast-paced environment, highly organised, adaptable and able to work autonomously
• Attention to detail, proactive problem solving and a team-first attitude

Candidates must be based in Brisbane or willing to relocate and hold the right to work in Australia without restriction; remote work is not available.

What we offer

• Individualised learning and development pathways and access to LinkedIn Learning
• Staff discounts on retail, health and wellness products, employee share plan and travel discounts
• BUPA corporate health discounts and mental health support
• Reward and recognition events, including the Global High Achievers Gathering
• Corporate social responsibility program and sustainability initiatives