Workforce Coordinator / Onsite Consultant

About the role

Chandler Macleod is hiring an Onsite Consultant in West Gosford to support a national client of its workforce services business. The role sits at the heart of the partnership with one of the world's most innovative companies, managing a casual workforce through performance, safety and feedback while keeping communication smooth between clients and teams. It is a full-time position.

Key responsibilities

• Act as the primary onsite point of contact, coordinating and managing the casual workforce so staffing levels meet operational demands and SLA expectations.
• Support onboarding and mobilisation of casual workers, monitor attendance and roster adherence, and escalate issues where needed.
• Keep strong relationships with workers through regular check-ins to support engagement, retention and the workforce experience.
• Document and communicate performance or conduct concerns to relevant stakeholders.
• Support payroll administration by keeping attendance and roster records accurate.
• Be flexible with working hours during peak periods and changing operational requirements.
• Report regularly on key metrics such as zero hours, attendance, roster compliance, productivity and engagement.

Required profile

• Experience in workforce coordination, onsite consulting, labour hire recruitment or operations support.
• Ability to handle workforce issues professionally and a thorough understanding of workplace safety and compliance.
• Attention to detail and accuracy in reporting.
• Willingness to cover shifts that may run from 4am to 3pm and include public holidays.

Required skills

• Strong organisational and time management skills in a fast-paced environment.
• Confident communication with clients, employees and internal teams.
• Proficiency in Microsoft Office and workforce management systems.