Temporary Workers Compensation & Injury Management Lead

About the role

A leading Australian retailer is seeking an experienced Workers Compensation and Injury Management Lead to join on an immediate temporary basis. The role is fully office-based in Docklands, Melbourne, and covers a national scope. You will provide technical leadership across workers compensation and injury management, overseeing complex and high-risk claims while working with insurers, rehabilitation providers and healthcare professionals.

Key responsibilities

• Manage complex workers compensation claims, including psychological, litigated, disputed and long-duration matters.
• Drive early intervention strategies to support recovery and minimise claim duration and lost time.
• Lead return-to-work and suitable duties programs, ensuring safe and sustainable outcomes.
• Develop and oversee claim strategies while managing insurer, rehabilitation and provider performance.
• Ensure compliance with workers compensation and injury management obligations across all Australian jurisdictions.
• Provide expert advice and build capability across leaders and People & Culture teams.
• Analyse claims data, costs, trends and premium exposure to identify improvement opportunities.
• Drive continuous improvement across injury management frameworks, processes, reporting and systems.

Required profile

• Extensive experience across Workers Compensation and Injury Management.
• Proven success managing complex, sensitive and high-risk claims from end to end.
• Strong expertise in return-to-work, suitable duties and recovery-at-work programs.
• Excellent stakeholder engagement and influencing skills.
• High levels of confidentiality, attention to detail and documentation standards.
• Allied Health, Rehabilitation or a related qualification (highly regarded).

The position is advertised as a contract/temporary role with a competitive hourly rate and immediate start; salary is negotiable. Candidates who can start immediately should contact the recruiter through the agency.