Client Wellbeing Ambassador

About the role

Whistle Clean, which has specialised in solving cleaning problems for busy executives, directors and managers in Melbourne since 2014, is looking for a Client Wellbeing Ambassador. The role supports the needs, expectations and performance of both clients and cleaners so they can have a meaningful partnership with the company. It is a full-time position of 38 hours per week, working from home.

Key responsibilities

• Support cleaners onboarding and offboarding, and manage their needs, performance, build trust and celebrate achievements
• Support client onboarding and offboarding, manage client needs, build trust and celebrate
• Support sales enquiries
• Contribute to continuous improvement

Required profile

• Australian working hours and holidays
• Available 9 am to 5 pm Melbourne time, five days a week, and responsive during working hours
• Personal qualities: organised, attention to detail, effective communication, growth mindset, fast learner, initiator, authenticity and commitment
• Only applicants who complete the application form and the DISC personality test will be considered

What we offer

• Ongoing training and coaching
• Ongoing reviews and growth opportunities, professional and personal
• Participation in management decisions
• Possible career progression toward roles such as executive assistant or operations officer