Technical Learning Manager – Frontline Training

About the role

DP World is looking for a proactive Technical Learning Manager to join the People team and support logistics operations across Oceania. Based in Port Botany (NSW) or West Melbourne (VIC), you will work within the Learning & Development team to design and deliver practical frontline technical training.

Key responsibilities

• Deliver and coordinate frontline technical training across operational sites, including onboarding, workshops and system/process rollouts.
• Assess current trainer capability and uplift the trainer pool, supporting a train‑the‑trainer approach.
• Partner with site leaders to identify training needs and support capability gap analysis.
• Collaborate with SMEs and existing site trainers to develop and enhance learning content.
• Maintain accurate training records and ensure compliance with regulatory and internal requirements.
• Support audit preparation and reporting requirements.
• Analyse training data and workforce insights to drive continuous improvement.

Required profile

• Certificate IV in Training & Assessment.
• Forklift licence (essential) and Reach Stacker licence (highly desirable).
• Proven experience in technical training, learning or capability development within frontline operational environments.
• Experience delivering training and facilitating learning in hands‑on, site‑based settings.
• Strong understanding of compliance requirements (licensing, safety, regulatory) with audit and reporting exposure.
• Ability to assess, coach and uplift site‑based trainers.
• Data‑driven mindset with strong organisation, problem‑solving and continuous improvement skills.

Required skills

• Forklift licence
• Reach Stacker licence
• Technical training delivery
• Compliance knowledge (licensing, safety, regulatory)
• Data analysis for training insights