Targeted Security Officer – John Hunter Hospital

About the role

Hunter New England Local Health District is recruiting a Security Officer for its Security Services team at John Hunter Hospital in Newcastle. The role protects the safety, security and wellbeing of patients, staff and visitors across the hospital campus, including the Emergency Department and the co-located Child and Adolescent Mental Health Unit. It is a fast-paced, frontline position suited to people with professionalism, resilience and strong interpersonal skills, and applications close on 15 November 2026.

Key responsibilities

• Provide a visible security presence and respond to requests for assistance from staff, patients and visitors
• Respond to Code Black and duress calls using trauma-informed approaches, including physical restraint under clinical direction where required
• Support patients requiring seclusion and provide security support in the Emergency Department
• Conduct internal and external patrols, lock and unlock procedures, amenity checks and inspections
• Inspect the rooftop helipad for helicopter arrivals
• Monitor alarms, CCTV and electronic security systems
• Control access to buildings and grounds and assist in enforcing NSW Health smoke-free policies
• Complete security reports, incident documentation and database entries, and report health and safety, fire and security risks

Required profile

• Experience in the security industry with a strong customer service focus
• Ability to work independently and as part of a team, and to de-escalate challenging situations
• Strong written communication, including report writing and electronic records
• Ability to work across a 24/7 rotating roster
• Australian citizen, Australian permanent resident or New Zealand citizen with a current passport; no visa sponsorship available

Required skills

• Current NSW Security Licence 1A
• Certificate II in Security Operations
• Current Senior First Aid Certificate
• Current Class C driver licence (NSW eligible)

What we offer

• Total remuneration of $33.13 to $82.82 per hour (including weekends and overtime) plus allowances and superannuation
• Monthly allocated days off for full-time employees, 4 weeks annual leave and paid parental leave
• Salary packaging options and a Fitness Passport with discounted gym options
• Employee Assistance Program and ongoing support from Senior Security Officers