Support Worker / Administration Assistant

About the role

Relative Care, based in Point Clare (Central Coast, NSW), is hiring a full-time Support Worker and Administration Assistant. The Support Worker part of the role works with NDIS and aged care customers in the community and in their homes, while the Administration Assistant works in the office.

Key responsibilities

• Support Worker: complete services as requested by customers in their homes and surrounding communities, including personal care and daily hygiene, domestic assistance, supporting customers to attend medical appointments, meal preparation and facilitating community inclusion.
• Support Worker: maintain appropriate customer records and comply with Relative Care policies and procedures.
• Administration Assistant: reception services such as answering incoming calls, handling mail, general office housekeeping and attending visitors.
• Administration Assistant: prepare information packs and promotional material, maintain files, provide administrative support to the Office Manager and conduct surveys.

Required profile

• Preferred: previous experience in the NDIS and aged care sectors and a strong understanding of NDIS practices and processes.
• Preferred: Certificate III or Certificate IV in Individual Support, Disability Work or Community Services, or working towards it.
• Willingness to undergo a National Police Check and other industry requirements.
• Drivers licence, First Aid/CPR, Working with Children Check and NDIS Workers Screener Card.

Required skills

• Excellent organisation skills, flexibility, multitasking and prioritisation.
• Excellent interpersonal communication, listening, written and verbal.

What we offer

• Salary package of $55,000 - $65,000 per year.
• Employee Assistance Program.
• Values-based work culture with career pathways and continual upskilling.