State Cleaning Manager

About the role

City Facilities Management Australia provides facilities management and engineering solutions for Coles Distribution Centres. This role suits an accomplished, customer-focused Cleaning Manager who can build close working relationships with key stakeholders within Coles DCs and their associated companies, while leading the DC cleaning teams to consistently meet high standards and specifications.

Key responsibilities

• Ensure daily cleaning services are delivered safely, efficiently and to 100% of specifications and compliance
• Maintain food safety and hygiene standards
• Audit DCs, identify and correct issues promptly and manage cleaning escalations so teams are not impacted
• Provide regular reports and activity updates to management
• Ensure OH&S compliance through correct application of OH&S policies and procedures
• Lead the team by fostering an environment of continuous improvement and quality outcomes
• Identify new ways to upgrade quality and service

Required profile

• Certificate IV in Asset Maintenance (Cleaning Operations Management) preferred
• Proven high-level customer service and team management skills across diverse teams (essential)
• Prior cleaning management experience managing direct employment and service contracts, with preferred knowledge of commercial operations
• Experience in multi-site management and managing cross-functional relationships with a broad stakeholder group
• Valid driver's licence (essential)

Required skills

• Intermediate IT skills in Microsoft Office (Word, Excel and Outlook) (essential)