Specialist Technician – Systems Engineer for School IT Support

About the role

Bytewize is looking for senior‑level Specialist Technicians / Systems Engineers to provide technical support to Victorian schools through the Technical Support to Schools Program (TSSP). The role involves managing ICT infrastructure, supporting staff and students, and delivering professional development in a fast‑paced education environment.

Key responsibilities

• Manage and maintain ICT infrastructure across Department of Education schools.
• Administer Windows and Linux server environments and virtualisation platforms.
• Support school networks, Cisco/HP switching, and Cisco wireless technologies.
• Deploy and manage cloud services (Google Workspace, Microsoft 365) and Mobile Device Management solutions.
• Plan, deploy and support 1:1 and BYOD device programmes, including image and SOE deployment.
• Provide on‑site ICT support, troubleshooting, and technical documentation.
• Collaborate with school leadership and deliver ICT professional development sessions.

Required profile

• Minimum 5 years of senior‑level IT support experience.
• Previous experience in the TSSP, education sector, or equivalent corporate ICT support.
• Ability to work independently and as part of a team.
• Strong problem‑solving, communication and organisational skills.
• Eligibility to work in Australia, a current driver’s licence and willingness to undergo background checks.

Required skills

• Hyper‑V virtualisation administration.
• Windows and Linux server administration.
• Google Workspace and Microsoft 365 cloud service administration.
• Mobile Device Management (MDM) deployment and administration.
• Advanced enterprise networking – Cisco & HP switching.
• Cisco wireless controllers and access points.
• Standard Operating Environment (SOE) and image deployment.
• Large‑scale desktop/notebook support and BYOD planning.
• Technical documentation.

What we offer

• Salary $90,000 – $110,000 (pro‑rata) AUD, top rates based on experience.
• Flexible employment options: permanent, contract or casual.
• Performance‑based salary reviews and salary packaging options.
• Opportunities to work across a wide network of Victorian schools.