Specialist Technician – Systems Engineer for Education ICT

About the role

Bytewize is seeking experienced Systems Engineers / Specialist Technicians to deliver technical support to Victorian schools through the Department of Education’s Technical Support to Schools Program (TSSP). The role involves managing ICT infrastructure, supporting staff and students, and administering complex enterprise environments.

Key responsibilities

• Manage and maintain ICT infrastructure across Department of Education schools.
• Administer and support school networks and server environments.
• Provide ICT support services in large, technology‑driven learning environments.
• Collaborate with school leadership teams and deliver ICT professional development when required.

Required profile

• Minimum 5 years of senior‑level IT support experience, preferably within the TSSP, education sector, or comparable corporate environment.
• Ability to work independently and as part of a team, with strong problem‑solving and escalation skills.
• Excellent communication, punctuality, reliability and organisational abilities.
• Eligibility to work in Australia (citizen, PR or permanent visa), a current driver’s licence, reliable vehicle and willingness to undergo police and background checks.

Required skills

• Hyper‑V virtualisation administration
• Windows and Linux server administration
• Cloud service administration (Google Workspace & Microsoft 365)
• Mobile Device Management (MDM) deployment and administration
• Advanced enterprise networking (Cisco & HP switching)
• Cisco wireless technologies (controllers, APs)
• Standard Operating Environment (SOE) and image deployment with advanced troubleshooting
• Support for large fleets of desktops, notebooks, 1:1 and BYOD device planning, deployment and management
• Technical documentation

What we offer

• Salary range $90,000 – $110,000 (pro‑rata) AUD, top rates based on skills and experience.
• Flexible employment options: permanent, contract or casual, part‑time or full‑time.
• Regular performance‑based salary reviews and access to salary packaging options.