Site Reliability Engineer (DevOps - Ingress)

About the role

Australia Post is looking for a Site Reliability Engineer (DevOps - Ingress) to help keep its digital services secure, resilient and performant. You will work hands-on with Public/Edge Ingress platforms, building, running and improving the cloud infrastructure that connects customer-facing applications to the outside world. The role spans cloud, automation, DevOps and edge security, working alongside Security, Architecture and Delivery teams.

Key responsibilities

• Engineer, operate and continuously improve Public/Edge Ingress platforms across AWS, Azure and GCP, developing secure, resilient and reusable patterns.
• Build and maintain Infrastructure as Code with Terraform and drive automation through CI/CD and standardised engineering practices.
• Manage ingress and edge security services including CDN, WAF, Bot Protection, DDoS protection, API gateways, DNS, TLS certificates and traffic management.
• Partner with Security, Architecture and Delivery teams to implement ingress security controls, platform guardrails and edge protection strategies.
• Troubleshoot complex platform issues and contribute to incident response, problem management and continuous service improvement.

Required profile

• Solid SRE, DevOps or platform engineering experience supporting business-critical ingress platforms, ideally in high-traffic or high-transaction environments.
• Strong hybrid-cloud experience and practical knowledge of ingress technologies (CDN, WAF, load balancers, DNS, API gateways, Bot Protection, DDoS protection).
• Hands-on experience with Terraform, IaC, automation and CI/CD, including GitLab, Bamboo or equivalent.
• Experience with monitoring, logging and observability platforms such as New Relic, Datadog, Splunk, Sentinel or equivalent.
• Excellent troubleshooting skills and ability to support incidents across ingress, networking, edge security and cloud platforms.
• Desirable: scripting in Python or Node.js, cloud certifications and a relevant IT or software engineering degree.

What we offer

• Broad technology landscape with opportunities to grow your technical capability.
• Supportive engineering environment with experienced SREs and exposure to evolving technology.
• Ownership of production platforms, from building and automating them to improving resilience and handling incidents.
• Flexible and hybrid working, for example working from home two days per week.
• Growth and development through formal programs or mentorship.
• Team member discounts, evolving flexible working and leave policies, and access to health and wellbeing resources.