Site Manager

About the role

The Site Manager will lead the daily operations of a busy convenience and mobility site in Colac, VIC. This full‑time, on‑site position ensures the store runs efficiently, safely and delivers an excellent customer experience.

Key responsibilities

• Oversee store performance, including sales, profitability, inventory control and compliance with company standards.
• Lead, train, schedule and develop team members, fostering an inclusive and customer‑focused culture.
• Monitor site presentation, coordinate deliveries and resolve operational issues promptly.
• Maintain a safe, clean and welcoming environment for customers and staff.
• Report key performance metrics and implement promotional activities.
• Support continuous improvement initiatives across the site.

Required profile

• Operational management experience in retail, fuel or convenience settings.
• Proven people‑leadership ability with a focus on coaching and inclusive team culture.
• Strong customer service and communication skills.
• Awareness of health, safety and risk‑management requirements.
• Basic financial and administrative competence, including budgeting, cash handling and KPI reporting.
• Problem‑solving mindset with proactive decision‑making.
• Availability to work a flexible roster, including weekends and public holidays.

Required skills